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mSpy Review – Is it Really the Best Phone Spy Software?

There’s no doubt that we’re living in a hyper-connected world thanks to mobile devices and the internet. New technology brings many benefits, but there are always a few drawbacks that come along with it. For example, if you are a parent, this means your children can get exposed to all the dangers of the internet.

However, you can use that same technology to keep them safe with a phone tracker. To help you choose the best software, we’ve decided to write a comprehensive review of mSpy. This is one of the leading solutions on the market, but is it all it’s cracked up to be?

What is mSpy and how does it work?

If you want to track someone’s mobile phone or computer, then you’ll find mSpy to be a great option, but it’s also an excellent stolen phone tracker. Once installed on a target device, this application lets you view different things like SMS message, call history, browsing history, and GPS location.

This software runs in the background and is hard to detect. It records all device activity and sends it to your mSpy account which is accessible through any computer or phone. MSpy works with Android, iOS, Windows and Mac.

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mSpy Functions and Features

Over the years, mobile spy apps have improved a great deal. Before you could have only hoped to read SMS messages by forwarding them to another number. Now, apps like mSpy offer a whole range of incredible features and functions. Here is what you can do with mSpy:


Manage Calls

View a time-stamped log of all incoming and outgoing calls, call duration, number of calls, and all contact names. You can view call logs without using JailBreak on an iOS devices.


View SMS messages

See the content of every message, find out if it was sent or received, determine who the sender or recipient is, and view time-stamps. This option is available without jailbreaking a device.


View Emails

Read all sent and received emails, view the time-stamp and date, see who is sending or receiving them if contact details are in the address book.


Track location with GPS

Find out the current location of target device on a map, check route history, identify location even without GPS. With Geo-Fencing, you can set movement boundaries for a target device. If the device leaves the designated area, you will receive notifications.


You can create an unlimited number of forbidden and allowed zones, see when and how many times a zone gets visited, and view movement history.


Track internet use

View logs with dates and time-stamped for visited websites, view list of bookmarks, filter content, block websites, restrict access at certain times. Identify WiFi spots the device connects to, limit access, and get information on connection type, dates, and timestamps.


Track keywords

Get informed immediately when a specified keyword is used and view content of origin. Keywords can trigger alerts no matter where they are typed; web addresses, SMS, email, etc.


View calendar and contacts

Look up entries in a device’s calendar, including meetings and details. View contact list details like addresses, emails, numbers, etc.


View Instant Messages

Support platforms: Skype, iMessage, Viber, Snapchat, Line, Telegram, Tinder, Google Hangouts, WhatsApp, and others.


View videos and pictures

Access all photos on a target device with timestamps and dates with an option for thumbnail view. Also, view all videos made and when they were taken.


Remote Control

Lock or completely erase a monitored device’s data in case of theft, view charging status, and type of connection.


Control device apps

Keep track and control all downloaded apps, manage and restrict user access.


Get uninstall notifications

Receive and view relevant information if mSpy was damaged or deleted from a target device and get advice on how to fix the problem. This feature is available on all platforms.


Analyze gathered information

Create XLS, CSV or PDF reports for a device, a single user or group with activities and time periods.

You should note that not all these features are available with every mSpy option or for every situation and device. MSpy Basic offers many of these functions, while only mSpy Premium has them all. Additionally, without Jailbreak, this phone tracker app for iPhone will have limited features.

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mSpy Pricing Options

There are a few different options for people that want to use this software on smartphones:

Basic – limited features

  • A one-month subscription costs $22.49
  • A three-month subscription costs $44.99
  • A twelve-month subscription costs $74.99
With all these basic options you will have access to automatic updates. When it comes to features, out of all the available you won’t have the following:
  • Geo-fencing
  • Key logging
  • Access to social media messages (Facebook, WhatsApp, iMessage, etc.)
  • Website and app blocking
  • Control over Wi-Fi networks
  • Call blocking
  • Remote locking and wiping

Premium – full features

  • A one-month subscription costs $52.49
  • A three-month subscription costs $89.99
  • A twelve-month subscription costs $149.99
Also available are a bundle kit and mobile family kit for those who need long-term options for many different devices.

Check mSpy Details

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mSpy Refund Policy, Support, and Demo

Although this application advertises a full ten-day refund, it comes with an extensive list of conditions. If your situation contradicts any of the ones mentioned, you won’t be eligible to get your money back. Before spending any money, please make sure you have read the terms. If you can’t spare the time, you just need to know that getting a refund can be next to impossible.

To get a feel for how the software works, you can go to a demo page and look at all the control panel options for tracking. That way you are able to check out all the available features.
Technical support for mSpy also comes with different options based on the package you buy.


Basic and Premium subscriptions have free live chat and e-mail support. Phone support is available along with the standard e-mail and chat options for $12.99 (single payment). mAssistance is a service for rooting and jailbreak, as well as installation with Team Viewer and around the clock phone support.

Included in mAssistance are live chat and emails for a price of $43.99.
Overall, customer service employees are eager to help, but users report having problems that were not resolved. In some cases, they were even told to wait for updates while being able to use just a limited number of features.

Check mSpy Demo

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mSpy Compatibility and Requirements

To use live mobile phone tracking with mSpy, you will need to make sure your device is supported.

using JailBreak

  • Works with iOS 6 through 8.4 and 9 through 9.1
  • Device must have internet access
  • Physical access to device required for installation

without using JailBreak

  • Works with all iOS versions
  • Device must have internet access
  • Physical access isn’t needed if you have Apple ID and password and if iCloud backup is working

Requirements for Android devices:

  • Needs at least Android 4 to work
  • Device must have internet access
  • Physical access to device required for installation
  • Instant message monitoring available only on rooted devices

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mSpy Installation and Setup

To use all features on Apple and Android devices, they should be rooted or jailbroken which requires extra time and knowledge. Some features are available for Apple phones without installation, but iCloud backup has to be switched on. For iCloud spying, you also need to have an Apple ID and password from the target smartphone. To successfully install mSpy you will need an internet connection and up to ten minutes of time.

Once your payment gets approved, and you receive a billing email. After that, you should also receive an email from mSpy. During our review, we found it in the spam folders, so check both inbox and spam folders. The welcome email will have your username and password, as well as a link to your control panel.

When you log in, you can use an installation wizard to complete the setup.
With setup finally complete, the mSpy cell phone tracker will start working right away. By going into the control panel, you will be able to view all monitored activity.

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During our review of this secret cell phone tracker, we found many advantages, but also a few disadvantages to using it. Buying this application is fast and secure with many cards and purchase methods available. The control panel included was easy to navigate and had more options than we needed. Installation can be tricky if you need to root or jailbreak a device, other than that it wasn’t hard.

When it comes to refunds, we felt a bit disappointed since it is almost impossible to get one. That’s why you should make sure to check which features work with specific devices and OS versions. Although we didn’t need to use customer support, some users mention not being able to use all functions. Finally, there is free customer support, but for better service, you will need to make one-off payments.

9.5 Total Score

9.5Editor's score
Ease of Use
8.5User's score
Ease of Use
  • Works with and without Jailbreak
  • Fast and easy download and installation
  • Impressive and intuitive control panel
  • 24-hour online customer support
  • Payment through Avangate with lots of options
  • Refunds are very hard to get
  • Some features don't always work for everyone
  • You need to pay extra for better customer support
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1 Comment
  1. Reply
    Patrick January 21, 2017 at 9:37 am
    Ease of Use

    mSpy is my favorite so far, and I have tested another three you listed here. It has the best features, it’s easy to use and the support is just amazing.

    + PROS: The easiest tracker app I ever used
    - CONS: The pricing is a bit steep
    Helpful(1) Unhelpful(0)You have already voted this

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